Need Emergency Help?

Privacy Policy

Privacy Policy
Solid State Septic
Website: https://solidstateseptic.com
Effective Date: September 16, 2026

This Privacy Policy describes how Solid State Septic (“we,” “us,” or “our”) collects, uses, stores, shares, and protects information when you visit our website at https://solidstateseptic.com (the “Site”), contact us by telephone, request service, leave a comment, or otherwise interact with our business. We operate as a septic and onsite wastewater contractor serving San Diego County, California, including Ramona and surrounding communities.

By using the Site, you acknowledge this Policy. If you do not agree with these practices, please do not use the Site or submit personal information to us.

Who we are

Our website address is https://solidstateseptic.com. The Site is operated by Solid State Septic, founded by Joseph Bartkowski, a California C-42 sanitation system contractor serving residential and commercial properties in San Diego County.

Questions about this Policy or about personal information we hold may be directed to:

  • Business: Solid State Septic
  • Telephone: (951) 418-9775
  • Service area: San Diego County, California (Ramona and surrounding communities)

Add a dedicated email address before publication if you maintain one (for example, pr*****@********in.com).

Comments

When visitors leave comments on the Site, we collect the data shown in the comments form, together with the visitor’s IP address and browser user-agent string, to help detect spam.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to determine whether you use that service. The Gravatar privacy policy is available at https://automattic.com/privacy/. After a comment is approved, your profile picture may be visible to the public in the context of that comment.

Media

If you upload images to the Site, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the Site can download images and extract any location data stored in those files.

Cookies

If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to enter those details again when you leave another comment. These cookies last for one year.

If you visit a login page, we set a temporary cookie to determine whether your browser accepts cookies. That cookie contains no personal data and is discarded when you close your browser.

When you log in, we also set cookies to save your login information and screen display choices. Login cookies last for two days, and screen-options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies are removed.

If you edit or publish an article, an additional cookie may be saved in your browser. That cookie includes no personal data and simply indicates the post ID of the article you edited. It expires after one day.

Embedded content from other websites

Articles and pages on this Site may include embedded content (for example, videos, images, maps, or articles). Embedded content from other websites behaves in the same way as if the visitor had visited the other website.

Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking interaction if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We also share personal information only as needed to operate the business and as permitted by law, including website hosting and security providers, automated spam detection, county or state agencies when required for permitting or inspections, insurers and professional advisers, payment processors if you pay electronically, and authorities when disclosure is required by law or necessary to protect rights or safety.

We do not sell your personal information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For users who register on the Site (if any), we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time, except that they cannot change their username. Website administrators can also see and edit that information.

Service, permitting, inspection, billing, and customer-communication records are retained as long as needed to provide services, meet legal and regulatory requirements, resolve disputes, and maintain business records.

What rights you have over your data

If you have an account on this Site, or have left comments, you may request an exported file of the personal data we hold about you, including data you have provided to us. You may also request that we erase personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.

California residents may also request to know, correct, or delete personal information, and are entitled to non-discrimination for exercising those rights. We do not sell or share personal information as those terms are defined under California law. To submit a request, call (951) 418-9775.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Information submitted through the Site may be processed by our website host and other service providers, which may store data on servers located in the United States.


Before you publish

  1. Replace https://solidstateseptic.com with https://solidstateseptic.com if this text will go on the live domain.
  2. Insert a public email address if you want written privacy requests in addition to telephone contact.
  3. Confirm whether comments, user registration, and analytics plugins are actually enabled, and remove any unused paragraphs.
  4. Have counsel review the draft if you need a formal legal opinion. This text is an operational update of the WordPress template, not legal advice.

If you would like a companion Cookie Policy, a California “Do Not Sell or Share My Personal Information” page, or the same policy rewritten for the live solidstateseptic.com domain only, I can prepare that next.